Frequently asked questions

  • 1. Get the Complete Technical Support Experience

    When evaluating a product, you want to know what the real experience is of using that product, so we're offering FREE technical support with each of our product trials.

  • 2. Professional Team of Technical Support Engineers

    Our technical support engineers are trained to the highest levels of competence. If you encounter any issues with the product, or have any questions, call us or write us an email.

  • 3. Prompt Response

    There's nothing worse than having to wait around for an answer from customer support. This is why our support engineers will address the issue you reported right away.

  • 1. Help Desk

    The preferred way to get help, find solution of a problem, sample of code or ask question is using our Help Desk.

    Our support staff will answer your question as soon as possible.

  • 2. E-mail

    Contact e-mail of Mediacrypt Support Dept: support@mediacrypt.com.